Channels & viewing

[Stevelp]

    Closed Captioning (CC) on several movies on the ROKU CHANNEL are out of synch with the rest of movie.  As I age, I rely on Closed Captioning (CC) more and more especially with actors with accents, including French and drunken pirates.

     I think you need to synch up your files.  Here are a few I have encountered lately. 

title  -  CC problem

Planet of the Sharks  -  CC is delayed 1 hour (almost exactly 1 hour)

The Infiltrator - CC is delayed 1 hour

100 Million BC - CC is delayed 1 hour

Flyboys - CC is delayed by several minutes (French accents)

Blackbeard (2006) both episodes - CC is delayed by many seconds (drunken English pirates; ARRGH)

Thanks, and I REALLY am happy with ROKU and all the movies I can enjoy.  My enjoyment would be better if I could rely on the CC more.

Perhaps verifying the synchronization of the audio and CC would a thing to do when adding a movie to the ROKU channel.      

[RokuDanny-R]

Hi @Stevelp 

Thanks for posting in the Roku Community regarding the issue you are seeing within The Roku Channel.

Please be aware that I have passed along your concerns and information to the appropriate Roku team to investigate further.

Once more information is available, I'll be sure to update this Community thread.

Thanks,
Danny