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Billo0099
Newbie

Change HBO Max account is not mine

I purchased an express 4K + and when I went to set up my HBO Max there was already an account set up. How do I remove this account and setup mine?  I have already deleted the app and reinstalled. Thanks for the help. 

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3 REPLIES 3
Billo0099
Newbie

Re: Change HBO Max account is not mine

I figured it out. It was a Max problem. 

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renojim
Community Streaming Expert

Re: Change HBO Max account is not mine

For others that may have the same problem (since I've seen this problem reported before), can you tell us what it was and what it took to fix it?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Billo0099
Newbie

Re: Change HBO Max account is not mine

Open Max and go to Max settings and log out of the present account and resign in with new account. 

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