Scammers can name their bogus charges anything they like. Don't assume that a charge that says it comes from Roku necessarily really is from Roku.
Log into your account at https://my.roku.com/subscriptions using the email address shown via Roku menu path Settings > System > About. You can cancel any subscriptions made through Roku there. If you have multiple Rokus and any of them shows a different email address, repeat this check on those Roku accounts as well.
If you see no subscriptions listed on the Roku site(s), challenge the unrecognized charges with the financial institution through which the charges are arriving. They have the resources to trace them back to their actual origin.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
