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Superhario
Newbie

Captions multiple issues across multiple devices

Captions are not working across multiple apps (crave, Netflix, more). When captions are turned on in the app, sometimes they show initially and then disappear, sometimes they don't show up at all, sometimes they show up but are out of sync. This persists across multiple roku devices I own, 4K streaming stick and roku ultra. I've had this problem for months and restarts do not work. I have seen a lot of other people having issues with captions and the responses they get always say that captions are the app makers issue. However since there are issues across multiple apps and devices, it seems to me this is perhaps an ecosystem problem that is not getting the full attention it deserves, since it is an accessibility issue. There must be some way to properly escalate this. 

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