Channels & viewing

[KrissyD]

My kids signed onto a friend's Disney+ on our Roku, and I have now purchased our own subscription. However, I cannot figure out how to sign out of the friends' account and sign in with ours.  I have tried removing the app, restarting Roku, looked in settings. Cannot figure it out.  

[atc98092 · Accepted solution]

Open the Disney+ channel. Move the cursor down once, then left. This opens a menu on the left side of the screen. At the bottom is Settings. Open that and you can log out of the channel at the bottom of the menu. 

[Quicvic]

I tried what was said. Open app click down then to the left. When I open app I get who’s watching. If I click down I get edit profile 

[atc98092]

@Quicvic You have to select a profile first to get to the home screen. Once you're there, go to the left, then all the way to the bottom for settings. At the bottom of the Settings menu is the option to log out.

[Quicvic]

Thanks Dan but when I click on a profile all it will do is edit the profile 

[atc98092]

You're not on the main screen. You're on the screen where you select a profile for "who's watching". You select a profile and that takes you to the main screen. You have to be on the main screen that shows all the content to get to the Settings menu. 

[Quicvic]

That did it thank you so very much!!!