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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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StreamerUser
Level 20
‎08-03-2021 08:54 AM

Re: Cannot disable Amazon Prime auto play previews / trailers

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@mjdindc wrote:

Does anyone know if this has been removed?  I saw it there and set everything to NOT auto play but the option seems to have disappeared again when I am setting up a new ROKU.

The new Prime UI seems to be in a limited device-specific release cycle, so only one of your Roku devices may have it.

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MPStreamer
Level 8
‎08-03-2021 08:56 AM

Re: Cannot disable Amazon Prime auto play previews / trailers

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I still see it in my Amazon Prime channel - version 12.0 build 2021070213

 

Same place and text as before:

Launch the app, go to the settings gear, go to "Autoplay" and turn "Off" ("Turning autoplay off stops trailers from automatically playing when browsing on this device."

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rogu
Level 7
‎11-10-2021 09:21 PM

Re: Cannot disable Amazon Prime auto play previews / trailers

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Go into the Prime Video app

Go to settings

Click on Autoplay

Choose Off

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