Channels & viewing

[Martinpowers996]

I was given 3 months apple tv free for buying a Roku Sound bar by Roku.  I have tried to cancel apple tv because the free subscription is going to run out and even though I don't watch that app they are warning me I will have to pay starting in 3 weeks. 

[renojim]

@Martinpowers996, how have you tried to cancel?  If the trial is through Roku, you should be able to cancel by logging into your account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About or by highlighting the icon on your Home Screen and pressing the * button on your Roku remote.  If the trial was through Apple, you'd have to cancel with them.

[RokuJharra-Q]

Welcome to the Roku Community, @Martinpowers996!

I see you want to cancel your Apple TV subscription, and I’m here to help out!

As @renojim mentioned, you can go to my.roku.com/subscriptions to manage or cancel your subscription. You can also do it straight from your Roku device by following the steps on how to cancel subscriptions through Roku. Just a heads up, if the app charges you directly through the streaming service, you’ll need to reach out to them directly. To make it easier, I’ve got a list of providers’ support websites.

If you’ve got any other questions, just let me know!

The Roku Community Team