Channels & viewing

[DelNorte14]

I was able to watch some Roku movies and soccer on Fubo until recently. Over the last few days it operates such that I can select a game or movie but all it ever does is spin the clock forever. For Roku it adds a 99% to the centre of the spinning wheel. What has happened?

[renojim · Accepted solution]

Start by performing a "System restart" found under Settings->System or Settings->System->Power depending on your Roku model.  If that doesn't work, try restarting your network equipment (gateway/modem/router) and Roku device.  Just unplug the power from everything for several seconds and plug them back in.

[DelNorte14 · Accepted solution]

Seems to have worked. Thanks.

[bradtvx]

This works for a minute.  Issue always returns on my TV.

[DelNorte14]

So far mine still works right. Watched a movie last night. Did you disconnect modem and the rest for ample time and then reconnect, going from modem first to the TV box? I had done the reset on the system except the TV already, so when I did that part it worked fine. But the person who answered me probably knows more about it.

[Elherreram]

In my case is just Roku and live TV. all other channels are working.

[Kjanesjr]

So if the system reboot doesn't work, what next? Hisense Roku bought in 2019.

[JosR]

tried everything including deleting / uploading a new Roku TV app and nothing...

helloooppooo. anybody there !!!!

[RokuCarly]

Hi Community users!

Thanks for bringing this to our attention. Rest assured that we will help you determine the cause of this and find you the best resolution possible.

We'd like to assess your concern better and would be great if you could provide us with additional information such as follows:

• What specific channels are you unable to access?
• When did you start experiencing this issue from happening?
• Did your Roku devices recently receive any software update prior to this happening that might have triggered this issue?
• What specific troubleshooting steps have you taken so far?

We'll be looking forward to your response.

Best regards,
Carly

[Elherreram]

Hi,

In my case both Live TV and the Roku channel are useless. I get the TV guide, select a show, get the spinning circle and then nothing. On the Roku app, selecting play just bounces back to select play...

All other channels are OK.

Seems to be an update done back in May/June 2024.

I have tried removing the channel, rebooting, readding and not working.

Thanks!