Channels & viewing

[Steffyagnes]

I have a BET+ subscription and my Roku channel is stating there’s an issue with my subscription payment. I’m able to watch the app on my phone and iPad. Please help 

[RokuJechealR]

Hi @Steffyagnes,

Welcome to the Roku Community!

Thank you for informing us that you are having trouble with your subscription to a channel. For this matter, it would be effective for you to contact our Account-Billing team directly, as they are the best ones who can further assist you.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

Please keep us posted, and we'll continue assisting you from there.

Warm regards,

Chel