Channels & viewing

[Musclehead]

It's been on my Roku streem box since day one. There is no remove option in the * menu. I dont watch it and I'd want it out of the way.

[AvsGunnar]

@Musclehead 

Nostalgia USA Prime is a subscription channel.  Head over to https://www.roku.com/ and sign in to your online account dashboard.  Look under Subscriptions and "cancel" your subscription there.

Subscription channels/apps must first be cancelled before removing from the Roku devices.  Free channels/apps can simply be removed using the asterick (*) button on remote.

[Musclehead]

Thanks, that 's good to know. However Nostalgia USA dosen't show up in my subscriptions list.

[AvsGunnar · Accepted solution]

@Musclehead 

Was this a new Roku device or a used Roku device?  Provide some more details like Roku model number, and OS build number.  All should be under Settings/System/About.

When you go to the Nostalgia USA channel/app and press the asterick (*) button, what are the options available to you? 

Can try removing via the official Roku Remote app.  Install on your phone/tablet.  Then perform a 'long press' on the channels screen and see if you are now presented an option to Remove.

(https://support.roku.com/article/217288467)

Can always try a Factory Reset (press and hold reset button for 30+ seconds) and see if that helps remove it.  Just make sure you have a working physical remote before performing a Factory Reset on a Roku device/RokuTV.

[Musclehead]

Installing the app on my phone and removing it from there worked!

Thank you!