Channels & viewing

[RokuCarly]

Welcome, @yulandadavis1!

We're grateful to have you here in the Roku Community.

We're here to help you with your login issues on the Hallmark TV app on your Roku, and we would appreciate any additional information you could provide. 

• Is your subscription purchased directly from Hallmark TV or via your Roku account?
• How are you accessing this app? Is it via Hallmark+ on The Roku Channel, Hallmark+, or the Hallmark TV app?
• Are there any error messages prompted? 

We'll be looking forward to your response so that we can check this further and provide you with a swift resolution.

Best regards,
Carly

[JF1953]

Didn’t fix the issue

[RokuCarly]

Welcome, @JF1953!

We're grateful to have you here in the Roku Community.

It seems like you are having issues with your subscription to the Hallmark app since you are unable to access its content. No worries! We're here to help you get back on streaming.

It would be appreciated if you could provide us with additional details such as requested above post. 

We'll be looking forward to your update so we can provide you with an accurate resolution.

Best regards,
Carly