Hi @Jeff1028,
Welcome to the Roku Community!
We understand you're having trouble getting the Discovery+ subscription. Help is here. To be better assisted with purchasing the Discovery+ subscription, we suggest that you reach out to our account and billing team since they're the specialized team that could best cater to your inquiry. You may contact them here. Make sure to select the Accounts and Billing option to be directed to their contact information.
If you need anything else, please keep us posted.
Best regards,
John
John
Roku Community Moderator