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This-OS-Suks
Newbie
‎10-08-2023 11:18 AM

Can't Sign out of Disney+

In the past I had a subscription to Disney+ on my RokuTV. 

My friend came over and signed in to Disney+ on my TV. After she left, I decided to resubscribe to Disney+. 

The Disney+ app will not allow me to log out as her. I already did a factory reset. Why does everything have to be so difficult with Roku. 

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makaiguy
Community Streaming Expert
‎10-08-2023 02:35 PM

Re: Can't Sign out of Disney+

@This-OS-Suks-

Each channel developer decides what options to include and how to get to them.

On Disney+, starting at its home screen:

  • Press DOWN once to display the menu on the left side of the screen
  • Click on SETTINGS
  • Click on LOG OUT

Now you can log in with your own Disney+ credentials.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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