I have a subscription. So why am I seeing commercials on the Roku Britbox app? I am not watching Roku channel but watching Britbox app on Roku channel.
Additionally, I have 2 Roku tvs - one in the living room and the other in my bedroom. When watching bedroom Roku, I don’t get ads but get ads when watching living room tv. When I switch viewing devices, I never can find the program I was watching on either. Sometimes, the search feature doesn’t bring up the title of the movie I was watching (living room in particular does this).
I have contacted Britbox support but they can’t find my account/subscrption.
I used to watch Britbox on Roku before and it would seem to that they’ve been in the streaming business for a good while however I feel that Britbox still misses the mark with sloppy upgrades and a **bleep** user interface - mainly no direct menu option for saved list. It’s always “a favorites/frequently watched” list.
Having left Amazon Prime, I expect more from Roku/Britbox but have yet to see real major improvements. Britbox app on Roku is particularly egregious given that they have had lots of time to improve user interface, functionality and viewing experience.
Can someone tell me if there’s a fix for different tvs showing different things (commercials and non-existent search features)?
