Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Britbox/Roku Problem with having to sign in

I have been trying for days  as it won't accept my Roku password

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Community Moderator
Community Moderator

Re: Britbox/Roku Problem with having to sign in

Hi @greig,

Welcome to the Roku Community!

We understand that you cannot log in with the Britbox channel. Could you confirm to us if you're directly subscribed to Britxbox directly or subscribed through Roku Pay? Also, are you accessing the content through the standalone channel or through The Roku Channel?

Once we have this information, we'll be able to further assist you.

All the best,

Takashi O.
Roku Community Moderator
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