Channels & viewing

[jwolfe1946]

I subscribed to Britbox because I wanted to watch this: https://www.roku.com/whats-on/tv-shows/boiling-point?id=bd0e45c520aa551bb7b040e3f847dd89 

Trouble is, the show is NOT available on Britbox so why does Roku advertise its availability? I know I can cancel the subscription but, you know, just asking....

[RokuJechealR]

Hi @jwolfe1946,

Welcome to the Roku Community!

We're sorry to hear about the experience on the Britbox channel that it may have caused. Could you tell us more about the issue you're running into? Are you trying to access the channel through Standalone or The Roku Channel? In addition, what are the steps you have taken to reproduce the issue you are seeing?

With more detailed information, we will be able to assist you further.

All the best,
Chel