Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Wdrucker
Reel Rookie

Automatic account linking - login issues

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I got a Roku express and linked it to my account. All the same apps appear as on my main Roku, but I need to sign into every app again. It says there should we an automatic account link and I would not need to sign into every app again, but this is not the case. Does anyone know a fix?

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Ello2022
Roku Guru

Re: Automatic account linking - login issues

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Not sure where you read that but it’s very common to have to log into new channels on a new device. Email addresses, passwords and other info for channels such as Hulu, Netflix and Prime don’t sync across all your devices. HBO Max does I know 

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Ello2022
Roku Guru

Re: Automatic account linking - login issues

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Not sure where you read that but it’s very common to have to log into new channels on a new device. Email addresses, passwords and other info for channels such as Hulu, Netflix and Prime don’t sync across all your devices. HBO Max does I know 

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Wdrucker
Reel Rookie

Re: Automatic account linking - login issues

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Hi thanks for your response. Please see below where I read this. 

https://support.roku.com/article/360021586854

 

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Ello2022
Roku Guru

Re: Automatic account linking - login issues

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@Wdrucker  The article has not been updated since 12/2/2021. It doesn’t work like that. Did you fully read the link you sent? Especially the part where it says “ why am I not automatically signed in“?

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Wdrucker
Reel Rookie

Re: Automatic account linking - login issues

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Ahh I see it only works for a couple channels. My apologies. Thank you!

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