Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Log_cabin
Newbie

Audio for streaming channels

Audio does not work for any streaming channel.  Roku System sounds work fine.  

I verified that the issue is with the Roku set up by removing the Roku and using the smart TV features. Both the internal and the Sonos beam worked.  But when I switched back to Roku only Roku System sounds worked.

0 Kudos
1 REPLY 1
RokuLianna
Retired Moderator

Re: Audio for streaming channels

Hi @Log_cabin

Welcome to the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?

With detailed information, we will be able to assist you better.


Warm Regards,
Lianna

0 Kudos