Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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PKC
Reel Rookie

Re: Apple TV app has no sound

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Can a Roku employee please answer my question?

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RokuKariza-D
Retired Moderator

Re: Apple TV app has no sound

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Hi @PKC

We apologize for the delay in response.

The channel developer themselves maintains channels on Roku. We suggest reaching out to Apple TV's customer support team to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

You can contact them here: TV Support - Official Apple Support

Thank you for your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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richddean
Streaming Star

Re: Apple TV app has no sound

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Audio>Digital output format changed from auto to stero.  

This fixed my issue with the apple tv app and the showtime app.

 

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Pgordinier
Newbie

Re: Apple TV app has no sound

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Thank you! Thank you! THANK YOU! 
Struggling with this for weeks! Your fix worked! 

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