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Jstringer
Newbie

Antenna channels and favorites

We have only had our new Roku TV for 4 days and have had to scan multiple times for the antenna channels.  Every time we turn the TV off it resets and deletes the antenna channels and the favorites list.  Please help. It is very frustrating.

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3 REPLIES 3
RokuLianna
Retired Moderator

Re: Antenna channels and favorites

Hi @Jstringer

Welcome to the Roku Community!

Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

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Benedlr
Roku Guru

Re: Antenna channels and favorites

Try Settings, System, and then Zip Code. Make sure it's correct. Then go to Power, Power On and check the Live TV box.

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makaiguy
Community Streaming Expert

Re: Antenna channels and favorites

Do you have "Fast start" enabled on your Roku TV?  If not, perhaps this would fix your problem.

  1. Press Home on your Roku TV remote.
  2. Scroll and select Settings.
  3. Select System.
  4. Select Power.
  5. Select Fast TV Start.
  6. Highlight Enable 'Fast TV Start', and check the box to enable it.

 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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