Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
samalapsy
Newbie

Amazon Prime Video Not showing on my Roku 3930X device

Jump to solution

I can't find the search menu on my Roku, Also I can't find Amazon prime video on my Roku 3930X model. I'm currently in Nigeria.

 

Please how can I get Amzaon Prime video on my Roku.

0 Kudos
1 Solution

Accepted Solutions
RokuArjiemar
Community Moderator
Community Moderator

Re: Amazon Prime Video Not showing on my Roku 3930X device

Jump to solution

Hello! @samalapsy,

A warm welcome from the Roku Community!

We appreciate you getting in touch with us regarding the search menu on your Roku device. We're pleased to help.

Please be advised that the 'Search' functionality is not available if you are using a Roku device linked to a Roku account created in a region in which we do not directly market or sell Roku devices, including Roku TVs.

Currently, it is only available in English in Canada, Ireland, the United Kingdom, and the United States. Mexico and the United States for Spanish.

For more information, you can visit this support link: How do I find movies and TV shows using Roku Search?

Please feel free to let us know if you need any additional assistance!

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Amazon Prime Video Not showing on my Roku 3930X device

Jump to solution

Nigeria isn't a Roku supported country.  Many features and channels/apps aren't available in regions Roku doesn't officially support.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
RokuArjiemar
Community Moderator
Community Moderator

Re: Amazon Prime Video Not showing on my Roku 3930X device

Jump to solution

Hello! @samalapsy,

A warm welcome from the Roku Community!

We appreciate you getting in touch with us regarding the search menu on your Roku device. We're pleased to help.

Please be advised that the 'Search' functionality is not available if you are using a Roku device linked to a Roku account created in a region in which we do not directly market or sell Roku devices, including Roku TVs.

Currently, it is only available in English in Canada, Ireland, the United Kingdom, and the United States. Mexico and the United States for Spanish.

For more information, you can visit this support link: How do I find movies and TV shows using Roku Search?

Please feel free to let us know if you need any additional assistance!

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.