Hi, @PondGirl
Welcome to the Roku Community!
Thanks for reaching out about this. We'd love to help you out with the commercial issue. We can start with the basic troubleshooting steps below.
- Press Home on your Roku remote
- Scroll and select Settings
- Select Privacy
- Select Advertising
- Select Sensitive ad content
- Select one or more sensitive ad categories
- Press OK
For more detailed information, please refer to our support article on how to manage ad preferences.
Hope this helps!
The Roku Community Team
Jharra Q.
Roku Community Moderator