Channels & viewing

[Emuck]

Roku Express (3930, 3931 series)  

Dear Roku-Community & Support,

After the latest update of my Roku Express two days ago the following happened:
1) Airplay is not working - if I want to mirror my apple 14 pro iPhone (iOs 17.7) my TV shows only a "Airplay screen" but did not start "mirroring".

2) Apps/channels are no longer available:
I am not able to find the apps/channels "Amazon Prime" and "ARD Mediathek". Only Youtube was working for using Roku.

I bought Roku Express (and it worked to far), because on the package ARD and Prime are printed on the package, promising to be used with Roku.

Please indicate how to proceed.
Best Regards

Ursula

[HDMIGuy]

@Emuck Unplug the Roku for 30 seconds and plug it back in.  This will restart your device.

[Emuck]

Dear HDMI-Guru,

Thanks so much.

Unfortunately did not change a thing.
I tried to "mirror" ARD Mediathek and on the TV screen it is mentioned that the devices are paired but the film does not start. On my iPhone it is mentioned that there is an error "mirroring".

Any other idea?

Best Regards Ursula