Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dogbone
Level 7

Roku channel not working Won't play movies

Trying to watch movies and every one of them is coming up "cannot access program". Not available or has expired, this is all of them from new releases to movies that have been on there.  Tried removing and reading channel with no luck

1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Roku channel not working Won't play movies

@dogbone-

After removing a channel, best practice is to clear the Roku's memory by restarting it before reinstalling the channel. Did you do this? Without the restart you may not get a clean reinstall.

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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