Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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straycat
Level 8

I can't access Britbox

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I pay for my Britbox subscription via Roku.  When I try to access the channel on Roku I get this message:  "code":0, "message": "invalid session token".  When I try to log in to Britbox using my Roku ID (which has always worked in the past), I get "login failed".  Is there a problem with my account or is it something else?

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Mombyrd
Level 7

Re: I can't access Britbox

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I chked tge site & they’re having technical difficulties & working on it. Messed up my morning catchup of Coronation Street. Lol

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Mombyrd
Level 7

Re: I can't access Britbox

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I chked tge site & they’re having technical difficulties & working on it. Messed up my morning catchup of Coronation Street. Lol

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straycat
Level 8

Re: I can't access Britbox

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Thanks!  I just checked and it's back up :-)

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