My SE outdoor camera is about a month old, and suddenly it will not connect. It instructs me to "power cycle" the camera and gives error code 20010. I don't have any idea what that means or how to do it. Is there a list of codes? And I get nothing when I search power cycle. Please advise...it was working just fine, and I am up to date.
Hello! @sulohna,
Thanks for the post.
We appreciate you reaching out to us about your Outdoor Camera SE. We're pleased to assist.
Description: The error will receive an error of "2001" when trying to launch the Roku Smart Home app. This error is caused by an invalid token on the smartphone or tablet. It can be generated by the app being idle too long in the background, mainly seen on Android devices.
Troubleshooting steps
Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
Hello! @sulohna,
Thanks for the post.
We appreciate you reaching out to us about your Outdoor Camera SE. We're pleased to assist.
Description: The error will receive an error of "2001" when trying to launch the Roku Smart Home app. This error is caused by an invalid token on the smartphone or tablet. It can be generated by the app being idle too long in the background, mainly seen on Android devices.
Troubleshooting steps
Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar