Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku indoor camera won't connect to TV.

Jump to solution

@SoI’ve installed my camera and the Roku app on my phone and I can see everything fine, then I downloaded Roku camera on my TV but the app doesn’t give me the option to connect the camera to the app on my tv!!! Someone help

0 Kudos
1 Solution

Accepted Solutions
RokuArjiemar
Community Moderator
Community Moderator

Re: Roku Indoor Roku camera won’t connect to Tv.

Jump to solution

Hello! @katlinweaver1,

Thanks a lot for sharing here in the Roku Community!

We're glad you reached out about connecting your Roku Camera to your TV. We're here to help. In support of the post from @renojim.

Troubleshooting steps

  • Verify the accounts logged in
  • On Mobile
  • On the Roku Smart Home app home page tap the "Account" tab in the bottom right
  • Tap Account
  • Note the account logged in is marked in the email section.

On Roku Streaming Device

  • Using the Roku remote control press the home button (A button that looks like a house in the upper right of the remote)
  • Navigate up or down using the directional pad to settings > System > About 
  • The Roku account logged in will be listed under "Roku Account"

If the accounts are different, then it is suggested to log out of the new one on the mobile app and log into the one you are using for your streaming devices. Before doing this, you should delete and reset each device on the account you are not going to use so you can set them up on the appropriate app. 

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Roku Indoor Roku camera won’t connect to Tv.

Jump to solution

Is the TV linked to the same Roku account as the app on your phone?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
RokuArjiemar
Community Moderator
Community Moderator

Re: Roku Indoor Roku camera won’t connect to Tv.

Jump to solution

Hello! @katlinweaver1,

Thanks a lot for sharing here in the Roku Community!

We're glad you reached out about connecting your Roku Camera to your TV. We're here to help. In support of the post from @renojim.

Troubleshooting steps

  • Verify the accounts logged in
  • On Mobile
  • On the Roku Smart Home app home page tap the "Account" tab in the bottom right
  • Tap Account
  • Note the account logged in is marked in the email section.

On Roku Streaming Device

  • Using the Roku remote control press the home button (A button that looks like a house in the upper right of the remote)
  • Navigate up or down using the directional pad to settings > System > About 
  • The Roku account logged in will be listed under "Roku Account"

If the accounts are different, then it is suggested to log out of the new one on the mobile app and log into the one you are using for your streaming devices. Before doing this, you should delete and reset each device on the account you are not going to use so you can set them up on the appropriate app. 

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.