@SoI’ve installed my camera and the Roku app on my phone and I can see everything fine, then I downloaded Roku camera on my TV but the app doesn’t give me the option to connect the camera to the app on my tv!!! Someone help
Hello! @katlinweaver1,
Thanks a lot for sharing here in the Roku Community!
We're glad you reached out about connecting your Roku Camera to your TV. We're here to help. In support of the post from @renojim.
Troubleshooting steps
On Roku Streaming Device
If the accounts are different, then it is suggested to log out of the new one on the mobile app and log into the one you are using for your streaming devices. Before doing this, you should delete and reset each device on the account you are not going to use so you can set them up on the appropriate app.
Thanks,
Arjiemar
Is the TV linked to the same Roku account as the app on your phone?
Hello! @katlinweaver1,
Thanks a lot for sharing here in the Roku Community!
We're glad you reached out about connecting your Roku Camera to your TV. We're here to help. In support of the post from @renojim.
Troubleshooting steps
On Roku Streaming Device
If the accounts are different, then it is suggested to log out of the new one on the mobile app and log into the one you are using for your streaming devices. Before doing this, you should delete and reset each device on the account you are not going to use so you can set them up on the appropriate app.
Thanks,
Arjiemar