Cameras & doorbells

[User45]

I just don’t get it. It seems when I restart flood camera, it uploads videos fine. Next day flunks. Snapshot only. Come on ROKU? Firmware Patch promised last Friday? Guess “I” will start over with support $99 Yr

[RokuDanny-R]

Hi @User45 

Thanks for the post regarding the issue you are experiencing.

How far is this camera away from your wireless network router? For troubleshooting purposes, if you bring the camera closer to the wireless router are you still experiencing the same issue with recording video and just pictures?

Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Danny

[User45]

I’ll keep submitting events in hopes someday resolution to event recording latency’s and failures will get resolved by Roku Home Cameras