Cameras & doorbells

[Recjus85]

I have 2 base stations. They were both working before. But I started having issues with the cameras and all so I decided to start all over. 

I got one base station set up with 4 cameras no issue. The second one will not stopping flashing blue. It's the one I just bought a few weeks ago. I have 1 more wireless camera to connect and msybe a gdw more soon andI can't.  I've reset it multiple times, rebooting the modem and router, tried different devices with the app. Tried different cables.  Nothing works. Any ideas? TIA

[RokuJohnB]

Hi @Recjus85,

Thank you for posting here in the Roku Community!

A flashing blue light on your Roku base station usually indicates a network connectivity issue, meaning it's trying to connect to the internet. Please try the troubleshooting steps below:

1. Ensure the Roku Smart Home app and device firmware are current.
2. Delete the device and set it back up as new.
   • Note: The outdoor camera linked to the Roku Base Station must be deleted first. Once the base station is set up again, proceed to link the outdoor camera again.
   • Once done, try to connect the base station to Wi-Fi again.
   • You may refer to this support article: How to unlink a Roku Smart Home device from your Roku account | How to set up your Roku Outdoor Camera SE
3. If the issue persists, you must contact your internet service provider (ISP) for further troubleshooting for your router and modem.

Please try doing these troubleshooting steps. Hoping it will be sorted out soon.

Best,
The Roku Community Team

[Recjus85]

I've done all that and the issue is with the base station and not the internet. I have zeronussues connecting anything else to thr internet except this base station. The other base station works just fine. 

[RokuJohnB]

Thanks for keeping us posted, @Recjus85!

We have sent you a private message here in the Roku Community.

We'll wait for your response.

Regards,
The Roku Community Team