Hi @LuisRoma,
Warm greetings from the Roku Community, and thanks for flagging this issue directly to us!
We understand you are having a problem with the Roku floodlight camera since it has a static sound. We're happy to assist you further. Please try the troubleshooting steps below:
- Make sure the Roku Smart Home app and camera firmware are up to date.
- Check the signal strength.
- If it is below 3 bars, suggest moving the camera closer to the router.
- Power cycle the camera.
- Factory reset and set it up as a new device.
- If the problem continues restart your router and check the signal strength. If it is below 3 bars, suggest moving the camera closer to the router.
Please try doing this and see if it helps with what you're experiencing.
Best regards,
John
John
Roku Community Moderator
