Cameras & doorbells

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Is a SUBSCRIPTION to the coud necessary?

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Hi. Will the indoor smart se camera record onto an SD card automatically when it detects motion WITHOUT a subscription? What is the benefit of a subscription?

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RokuBernie-D
Community Moderator
Community Moderator

Re: Is a SUBSCRIPTION to the coud necessary?

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Hi @TIFFANYKELLY,

Welcome to the Roku Community!

Thanks for contacting our support. We understand that you have a question about the camera subscription.

A subscription is required if you'd like to access enhanced features like event recording. With a subscription, you unlock cloud recording and 14-day storage in addition to smart detection that lets you filter events by person, pet, package, or car. In general, to record an event. You need a subscription for your Roku Camera SE. 

If you want to purchase a subscription, you can visit Roku Smart Home Subscription.

We hope you'll find this helpful info. Let us know if you still have any questions.

Many thanks,
Bernie

Bernie D.
Roku Community Moderator

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RokuBernie-D
Community Moderator
Community Moderator

Re: Is a SUBSCRIPTION to the coud necessary?

Jump to solution

Hi @TIFFANYKELLY,

Welcome to the Roku Community!

Thanks for contacting our support. We understand that you have a question about the camera subscription.

A subscription is required if you'd like to access enhanced features like event recording. With a subscription, you unlock cloud recording and 14-day storage in addition to smart detection that lets you filter events by person, pet, package, or car. In general, to record an event. You need a subscription for your Roku Camera SE. 

If you want to purchase a subscription, you can visit Roku Smart Home Subscription.

We hope you'll find this helpful info. Let us know if you still have any questions.

Many thanks,
Bernie

Bernie D.
Roku Community Moderator
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