Hi @Discodave78,
Welcome to the Roku Community!
We are here to assist you with your concern about the Roku Smart Home subscription refund inquiry. We highly suggest you visit our Account and Billing team. They would be more than willing to sort this out for you.
Please visit our Account and Billing Support page and choose the "Account, payments & subscriptions" category. You should have the option to talk and chat with one of our live experts.
Thank you for your cooperation.
Cheer,
Riamie
Riamie D.
Roku Community Moderator