Cameras & doorbells

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Spiderman1
Reel Rookie

Free trail 14 days is missing

What happen to my free 14 day trail Subscription for my smart home camera 360 se

I had it but then it is gone what is going on

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5 REPLIES 5
RokuDanny-R
Retired Moderator

Re: Free trail 14 days is missing

@Spiderman1

Thanks for the post.

We would be more than happy to assist you, but will need more detailed information.

Did you remove the Roku Smart Home camera off of your Roku account and then adding it back again to your Roku account after activating the free trial?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Jeff_C1
Newbie

Re: Free trail 14 days is missing

Similar question....

AFTER my 14 days...If I choose to NOT subscribe...what do functionality do I lose?  It seems that the video doorbell has stopped notifying me.

Thanks -- Jeff

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RokuDanny-R
Retired Moderator

Re: Free trail 14 days is missing

@Jeff_C1

Thanks for the inquiry.

We would recommend taking a look at the information provided by our Products page here: Roku Smart Home Subscription.


Thanks,
Danny

Danny R.
Roku Community Moderator
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fiftafur
Newbie

Re: Free trail 14 days is missing

My 14 day trial isn't working on the Roku Security cameras

It worked for the first day

I don't know if it's a problem with the camera or what

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RokuDanny-R
Retired Moderator

Re: Free trail 14 days is missing

Greetings @fiftafur 

Welcome to the Roku Community and thanks for posting regarding your Roku Smart Home subscription free trial.

Can you please clarify the issue you are experiencing with your subscription trial?

With more detailed information, we will be able to assist you further. We look forward to hearing back from you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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