Cameras & doorbells

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Reel Rookie

ERROR CODE 20004-Wire-free doorbell will not connect

Having same issue, what is the resolution.

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Community Moderator
Community Moderator

Re: ERROR CODE 20004-Wire-free doorbell will not connect

Hi @accowan11,

Greetings from the Roku Community!

Thanks for posting regarding the issue with your Roku Smart Home Doorbell. We're happy to help. How far is your device from your network router? Did we recently make any changes to your network or network provider? In addition, what troubleshooting steps have you taken so far to resolve the issue?

We look forward to hearing from you soon.

All the best,


Jecheal R.
Roku Community Moderator
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