Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GH71
Newbie

Doorbell cameras not staying connected to Wifi

Jump to solution

We have to keep restarting/resetting/deleting/adding our cameras, pretty much weekly. 

0 Kudos
1 Solution

Accepted Solutions
RokuJohnB
Community Moderator
Community Moderator

Re: Doorbell cameras not staying connected to Wifi

Jump to solution

Hi @GH71,

Warm greetings from the Roku Community, and thanks for raising this concern directly to us!

We understand you're having trouble with the Roku doorbell camera, which will not stay connected through your Wi-Fi. We're happy to assist you further. Please try to Factory reset your Roku Video Doorbell and set up your Roku Video Doorbell and Chime SE again.

We would recommend trying to see if that resolves your issue. Please keep us posted.

Best regards,
John

John
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Doorbell cameras not staying connected to Wifi

Jump to solution

Hi @GH71,

Warm greetings from the Roku Community, and thanks for raising this concern directly to us!

We understand you're having trouble with the Roku doorbell camera, which will not stay connected through your Wi-Fi. We're happy to assist you further. Please try to Factory reset your Roku Video Doorbell and set up your Roku Video Doorbell and Chime SE again.

We would recommend trying to see if that resolves your issue. Please keep us posted.

Best regards,
John

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.