Cameras & doorbells

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Abrakadabra1244
Reel Rookie

Continuous recording on my roku home camera

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I set my camera to record but I have to stay with the roku app or it stops recording.

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RokuJohnB
Community Moderator
Community Moderator

Re: Continuous recording on my roku home camera

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Hi @Abrakadabra1244,

Thanks for the inquiry!

Please be advised that when your smart home camera detects motion or sound, it captures a video clip and saves it as an event recording. When you purchase a Roku Smart Home Subscription, an event recording is stored in the cloud for 14 days, but you can also choose to back it up simultaneously to a microSD card in case the internet connection is lost. Without a subscription, an event recording is stored as a single image, but you can also choose to back up a video recording to a microSD card. An event recording stored in the cloud can be accessed from the Roku Smart Home mobile app. To view an event recording backed up on a microSD card, you must remove the card and connect it to your computer.

Please let us know if there is anything else we can do to help you.

Regards,

John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Continuous recording on my roku home camera

Jump to solution

Hi @Abrakadabra1244,

Thanks for the inquiry!

Please be advised that when your smart home camera detects motion or sound, it captures a video clip and saves it as an event recording. When you purchase a Roku Smart Home Subscription, an event recording is stored in the cloud for 14 days, but you can also choose to back it up simultaneously to a microSD card in case the internet connection is lost. Without a subscription, an event recording is stored as a single image, but you can also choose to back up a video recording to a microSD card. An event recording stored in the cloud can be accessed from the Roku Smart Home mobile app. To view an event recording backed up on a microSD card, you must remove the card and connect it to your computer.

Please let us know if there is anything else we can do to help you.

Regards,

John

John
Roku Community Moderator
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