Cameras & doorbells

[Gabby480]

I can not even set up my new Roku outdoor wireless camera. The blue light just keeps blinking, never hooking up with the Wi-Fi. I bought this directly from Roku and need to know how to send it back. I use the Roku for my tv so l thought for sure their camera would work. Can anyone help? 

[renojim · Accepted solution]

Is the blue light on both the base station and camera flashing?  I had all kinds of trouble getting my camera to initially pair, but I can't remember exactly what the solution was.  I do remember pushing and holding various buttons and then lights started flashing and something said, "Pairing in process" or something like that.  It scared the **bleep** out of me.  It failed multiple times and then finally connected.

[Gabby480]

Thank you for your reply. After trying to set the camera up again, I watched the video along while I was doing it and that helped. I finally did get it set up. It took a few times to pair, and for the update to go through, but it did finally. Now I just have wait until my husband gets it hooked up outside and it’s good to go. 

[Sasgant]

How long do you hold synch buttons to get pairing

[RokuEuniceL]

Hi @Sasgant,

Greetings from the Roku Community!

We're glad to assist you with your inquiry about setting up your Roku camera. You can press the sync button on your base station and outdoor camera for about 3 seconds or so. To be better assisted, please check out this support article on how to setup your Roku Outdoor Camera SE.

We hope this helps.

Kind regards,

Eunice