Cameras & doorbells

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planetoba
Newbie

Camera wont scan QR code ? WHY ?

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Tryign tod o initial set up and my camera will not scan the QR code ? Why ? Help please ...

 

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RokuERey
Community Moderator
Community Moderator

Re: Camera wont scan QR code ? WHY ?

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Hi @planetoba,

Welcome to the Roku Community and thanks for reaching out about this issue going on.

We would recommend taking a closer look at some troubleshooting that you can try here: Why does the QR code scan fail when adding my Roku Smart Home camera or doorbell?

If there is still no luck, please get back here and let us know how things turn out.

Thanks,

Rey

ERey.
Roku Community Moderator

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RokuERey
Community Moderator
Community Moderator

Re: Camera wont scan QR code ? WHY ?

Jump to solution

Hi @planetoba,

Welcome to the Roku Community and thanks for reaching out about this issue going on.

We would recommend taking a closer look at some troubleshooting that you can try here: Why does the QR code scan fail when adding my Roku Smart Home camera or doorbell?

If there is still no luck, please get back here and let us know how things turn out.

Thanks,

Rey

ERey.
Roku Community Moderator
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Smick86
Newbie

Re: Camera wont scan QR code ? WHY ?

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It still don't work. I have connected 1 of 4 cameras. Used multiple new phones, different brightness settings. Took off screen protectors. Your cameras are shot dude. This has been DAYS of failure! 

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