Cameras & doorbells

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Beloved11
Channel Surfer

Camera showing incorrect time constantly

 
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4 REPLIES 4
Beloved11
Channel Surfer

Re: Camera showing incorrect time constantly

I’m tired of fooling with this camera,if it isn’t one thing it’s another.Been nothing but a hassle since I’ve purshased this camera!

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Camera showing incorrect time constantly

Hi @Beloved11,

Welcome to the Roku Community!

Thank you for bringing to our attention that your Roku camera is showing the incorrect time. No worries, we would be more than willing to assist you with this issue.

To look closely into the issue, we would like to know the following:

  • May we know what is/are the model of the affected cameras?
  • Is the timestamp ahead of time or delayed?
  • What are the troubleshooting processes that you have tried trying to fix the issue?

Providing more details will help us to further investigate the issue.

Thank you for your understanding.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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Re: Camera showing incorrect time constantly

I have seen this same issue also 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Camera showing incorrect time constantly

Hi @Nicholasholden3,

Thanks for replying to this trend here in the Roku Community!

We would like to investigate the issue further, so could you please provide us with the detailed information mentioned above? This will help us examine the issue closely.

Thank you for your understanding.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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