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Susanp
Newbie

Why am I being charged every time I visit a rocky channel

It states 4.99 for second visit to peacock channel that costs me 10.98 a month?? I’m being charged each time I go in peacock channel and being charged 10.98 a month. And I don’t remember even signing up for peacock channel. What’s going on?

 

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Alfredo-Roku
Retired Moderator

Re: Why am I being charged every time I visit a rocky channel

Hey @Susanp, thanks for making us aware of these charges. 

We'd be glad to help you look into this Peacock subscription. We'll be sending you a PM to gather more information.

Please be on the lookout for us! 

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