Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Firebreatherhwm
Newbie
‎08-03-2022 03:18 PM

Email will not be accepted

I’ve changed my email but the system says I already have an account using the email. How do I fix this?  1 email is enough to keep up with for me. 

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert
‎08-03-2022 10:41 PM

Re: Email will not be accepted

If it says that email is already in use have you tried to log in at https://my.roku.com using that email address?  You may have to use the password reset option.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos