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Can’t watch paramount plus

I signed up for the free two month trial on Roku. Paramount plus doesn’t recognize it and every time I launch the paramount plus channel it asks me to subscribe. I click on it and then it tells me that I am already subscribing to the channel. Why can’t I watch it??? It only lets me see the previews. So frustrating!!

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Can’t watch paramount plus

Since you signed up through Roku, can you access it through The Roku Channel rather than the Paramount+ channel app?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Shellye36
Newbie

Re: Can’t watch paramount plus

I get the same thing did u get it figured out

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