Account, payments & subscriptions

[GregM]

I started a subscription for Paramount+ a week ago for $12.99.

Now my credit card has been charged $7.57 by Roku....FOR WHAT?

I only want to subscribe to Paramount+

This is not what I agreed to.

[HDMIGuy]

@GregM Were you also charged the $12.99?  If you subscribed through Roku login to your Roku account on a computer or phone and check your subscriptions.  Is it possible the $7.57 is for a partial month subscription?  

[GregM]

I was not charged $12.99 so far. If the $7.57 is for a partial month someone might have said so somewhere.

I have cancelled Paramount+ and will try a subscription on my Apple box.

[HDMIGuy]

@GregM Did the Paramount + work on your Roku device?  I am curious as how you cancelled Paramount + if you can not find the subscription on your Roku account.  Just removing the Paramount + app from the home screen will not cancel a subscription.  I would also suggest subscribing directly through Paramount + and not your Apple box so you can watch Paramount + on both Apple and Roku devices.

[GregM]

I had it billed through Roku and I just said stop.