Account, payments & subscriptions

[Christianfyp]

Hi, 

I have a VIX premium account for like a year, couple of weeks ago I bought a roku tv, but I can't find where to log in, the only options availables are free trial or subscribe, but i am already paying for a premium account. 

[renojim · Accepted solution]

If you're trying to access it through The Roku Channel, try their app:

https://channelstore.roku.com/details/1a5e2113ce86a0d93eb99ea6b8e19159/vix-tv-deportes-y-noticias

[Christianfyp]

Thank you! It worked.

[Soyjoctavio]

It does NOT work!  By adding plain Vix, you only get the free Vix and not the Vix Premium. 

[Soyjoctavio]

I already have Vix Premium and I can only watch it in my iPhone. I CANNOT watch it in my TV using ROKU. The Roku app Vix Premium does not give any option to log in, except to buy the premium version and NOBODY gives me a solution!! My service is provided thru T-Mobile but they don’t know either.

[Christianfyp]

If you get the plain vix as an app you have to log in and if you have the premium it will appear immediately after.