Account, payments & subscriptions

[kjr2384]

I am trying to upgrade my fubotv subscription, which I subscribed to through Roku.  I've tried through the Roku website but it doesn't give me any upgrade options. When I try doing it through Roku on my tv it doesn't give me all the upgrade options.  Anyone else have this issue?

[RokuLianna]

Hi @kjr2384

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[maggaloots]

I am having the same problem and it's very frustrating 😕 that I have to do all this work to add a $10.99 add on to my subscription. I may just cancel the Roku subscription and get Fubo on my own.