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Rmcr24
Newbie

Unknown charges of 10.81 for several months

I keep getting charged 10.81 every month and I have no idea why. I have zero active subscriptions. Although the money is taken I can’t find it in payments or purchases history. This is my first time posting a question so I don’t know what else I can provide. I will say Roku you need to develop a support team that customers can’t actually talk to or chat with. Trying to get an issue resolved is a nightmare because we can’t talk to a live agent. Anyway. Can someone help me this unknown charge that has been happening for months.  Thank you 

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renojim
Community Streaming Expert

Re: Unknown charges of 10.81 for several months

Start here:

Charges you don't recognize on your Roku account | Official Roku Support

If none of that is helpful, you need to contact account/payment support at https://support.roku.com/contactus.

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