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autumn_00
Newbie

Subscribed under wrong account

We got a roku from our friends and I thought my boyfriend had set it up under our stuff but after some digging it's still hooked up to my friends email. I just subscribed to paramount+ and now i don't know how to cancel since it wasn't under our stuff. I just factory reset and made it our roku, I do not know how to contact roku support

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makaiguy
Community Streaming Expert

Re: Subscribed under wrong account

How did you subscribe to Paramount+?  Through Roku?  Through some other third party like Amazon, Hulu, etc?  Directly with Paramount?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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