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AngieH63
Newbie

Starz special offer, already paid.

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I claimed the special offer to get Starz for $5/month and I've already paid. The Starz home page on the Roku is still offering me a free trial of one week. How do I get past this so I can go ahead and watch Starz through the Roku?

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1 Solution

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RokuTakashi
Community Moderator
Community Moderator

Re: Starz special offer, already paid.

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Hi @AngieH63,

Welcome to the Roku Community!

Thanks for letting us know about the issue you're running into. We would be more than happy to assist you regarding this. Did you directly subscribe to Starz or through Roku Pay? Also, are you accessing the content through the standalone channel or through The Roku Channel?

Once we have the information, we'll be able to assist you further.

All the best,
Kash

Takashi O.
Roku Community Moderator

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3 REPLIES 3
RokuTakashi
Community Moderator
Community Moderator

Re: Starz special offer, already paid.

Jump to solution

Hi @AngieH63,

Welcome to the Roku Community!

Thanks for letting us know about the issue you're running into. We would be more than happy to assist you regarding this. Did you directly subscribe to Starz or through Roku Pay? Also, are you accessing the content through the standalone channel or through The Roku Channel?

Once we have the information, we'll be able to assist you further.

All the best,
Kash

Takashi O.
Roku Community Moderator
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Bygoodbe2-
Newbie

Re: Starz special offer, already paid.

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I have paid on my credit card for STARZ the one year subscription of 46.00 but when I log into STARZ it ask me if I want to start new trial. I don'twant to start another subscription when I have already paid for STARZ. so why is it asking me this?

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renojim
Community Streaming Expert

Re: Starz special offer, already paid.

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@Bygoodbe2-, are you trying to access Starz through The Roku Channel or through their app?

https://channelstore.roku.com/details/14b058d40b5893ab8b3883e4ed2f2815/starz

Roku Community Streaming Expert

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