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Second soundbar not received

Ordered two soundbars, received the first one but not the second one. Cannot find any url or phone number or email to find out tracking number or what happened. 

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Community Streaming Expert

Re: Second soundbar not received

Try contacting support at and use the option for Account or Billing issues.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Retired Moderator

Re: Second soundbar not received

Greetings @June4 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with your order. I'm sorry to hear about the experience—that's not what we aim for.

Were you able to resolve the issue with your order? If not, we would be more than happy to pass along your information to our Support team to assist you further.

Please keep us posted. We look forward to hearing back from you.


Danny R.
Roku Community Moderator
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