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Roku charge increases every month

Roku  charged me 9.99, then it was 10.99 then 11... then 13..... wtf? Just roku, I don't have any subscriptions.  Who can I talk to not chat with?

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Re: Roku charge increases every month


If you are being charged and no subscriptions show on you ROKU account. Your credit card has been compromised. Call you credit card company now. Dispute the charges, and get a new card with a different number.

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Community Streaming Expert

Re: Roku charge increases every month


You can review your subscriptions through Roku at  Log in using the email address shown on your Roku via Settings / System / About.

Note that scammers who may have somehow acquired your payment account info can label their bogus charges anything they like, often claiming to be charges from a known legitimate entity like Roku.  Don't automatically assume that a charge saying it is from Roku actually is from Roku.

What is the full charge description of these charges on your credit card or bank statement?



Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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